Create custom agents that are built for your brand and trained on your shoppers.

Customize agents to fit your commerce needs. Adjust their visual identity, voice & tone, conversation style, policy knowledge, and more.

Ella

ENGINEERED KIDS FOOTWEAR

Commerce Discovery & Returns Agent

Core Customizations

Voice of Agent

Warm, supportive parenting tone

Product Catalog

Live syncing with inventory, colorways, toe-box dimensions

Automated Returns

Friction-free returns & exchanges inside chat

Smart Routing

Warm transfers to live customer representative when needed

Rich Data Unlocked

Lapsed Customers

Logging of root-cause of abandonment

Preference Types

Arch support, velcro vs. lace, seasonal colors

Household Sizing

Number of children per family, recurring growth spurts

Price Sensitivity

Purchasing frequency mapped against shoe price points

Quinn & Parker

DESIGNER DTC LUXURY

Material, Fit & Capsule Drop Agent

Core Customizations

Brand Tone

Color-centric, articulate, relaxed artistic perspective

Material Intelligence

Details fabric origin, weight, hand-feel

Gender-fluid Sizing

Cross-references bespoke draping for all body frames

Drop Management

Guides shoppers through limited edition capsule releases

Rich Data Unlocked

Palette Preference

Real-time logging of customer colorway demands

Silhouette Proportions

Tracks sizing and style oversized or tailored

Deadstock Interests

Identifies sustainability conscious buyer segments

Drop Reservation Intent

Captures pre-order demand before inventory runs out

Nellie

LUXURY CONTEMPORARY

Brand Story Agent

Core Customizations

Brand Tone

Chic, polished, formal. Quiet New York sophistication

Founder Heritage

Tells the story of the founder's path to creating the brand

Craft Provenance

Explains handcrafting, specialty mills, and limited-run production

Salon Concierge

Books private and virtual styling appointments for shoppers

Rich Data Unlocked

Story Resonance

Shows which "brand chapters" hold shopper's attention

Collection Affinity

Tracks shopper interest in classic pieces vs. seasonal drops

Tailoring Signals

Surfaces fit and alteration questions that point to bespoke candidates

Appointment Intent

Records virtual versus in-person preference and what shoppers want to see first